Terms of sale

These terms apply to every order you place with Tazama Digital Studios on this website, by email or in person. By placing an order you agree to them.

We may update these terms from time to time. The version on this page when you place your order is the one that applies to it.

Prices on the website are calculated from the options you choose and are shown without VAT. VAT is added at checkout.

A quote you save or receive by email keeps its price for 30 days. After that we re-price it at current prices.

If we spot an obvious pricing error before your order goes to press, we will tell you and you can cancel for a full refund.

Your order is accepted when payment is confirmed and we email you an order number.

You are responsible for the content of your artwork, including spelling, layout, colours and the right to use any images, logos or text.

We check every file for technical problems such as low resolution, missing bleed or the wrong page size, and tell you before we print. We do not check spelling or design choices.

When you approve a file or proof, we print exactly what you approved. Please check it carefully.

Colours on screen can differ from colours on paper. Small colour differences between print runs, papers and finishes are normal and are not a fault.

Ready dates count working days from when your artwork is approved, not from when you pay. Same-day jobs need approved artwork by 10:00.

We aim to meet every ready date. If something outside our control delays your order, we will tell you as soon as we know.

Risk in the goods passes to you when you collect them or when they are delivered to the address you gave.

Printing and finishing can produce a small number of spoiled sheets. We always print a little over to cover this, and we never deliver less than the quantity you ordered.

You can change or cancel an order free of charge until your artwork is approved for print. Once it has gone to press we cannot cancel it, because the job is made to your design.

If we make a mistake, we will reprint the affected items or refund what you paid for them. Our liability for any order is limited to the price of that order.

Nothing in these terms limits your rights under consumer law.

Questions about these terms? Email hello@tazamaprint.com.